ISO/IEC 20000 is the international standard for IT service management. This standard enables you to independently demonstrate to your customers that you meet best practice. ISO/IEC 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly applicable to internal / external IT service providers, IT departments and IT outsourcing organizations.
ISO/IEC 20000 certification demonstrates that an organization has adequate controls and procedures in place to consistently deliver a cost effective, quality IT service.
Our team of cybersecurity expert will guide you on how to handle IT Service Management, maintaining Legal Compliance, Customer Confidence / Satisfaction and Business Transformation.
External service providers can use certification as a differentiator and win new business as this increasingly becomes a contractual requirement
It gives more opportunities to improve the efficiency, reliability and consistency of IT services impacting costs and service
Certification audits enable the regular evaluation of the service management processes, which helps to maintain and improve effectiveness
ISO/IEC 20000 is fully compatible with the ITIL (IT Infrastructure Library) framework of best practice guidance for ITSM processes
Meet compliance with us
Let our cybersecurity expert help you to measure your risk and meet compliance.
AXO Technologies Sdn Bhd (1276407-U) is an innovative and thoughtful IT consulting firm based in Selangor, Malaysia. We help organizations solve their IT challenges by leveraging technology in their business process.
With our certified professional team, we strive to provide a better understanding and relationship with our customers.
B-2-40, Dataran Cascades, No 13A, Jalan PJU 5/1, PJU 5 Kota Damansara, 47810 Petaling Jaya, Selangor