Infrastructure issues prevent you from focusing your attention on innovating and growing your business. You don't want persistent support issues that will lead to expensive project delays and serious vulnerabilities that threaten your business.
We help you take control of your infrastructure support through an effective Network Operations Center (NOC) solution designed to meet the specific needs of your technology environment and operational workflow.
AXO Virtual NOC services provide comprehensive Monitoring and Managed Services for your business. We're supporting you remotely from our 24x7 NOC location.
For us, the key to high-quality support is proactively monitoring, detecting, and measuring the service availability and performance of your infrastructure and support operations.
Comprehensive network, server, application monitoring and a robust operational framework deliver detailed metrics and visibility, enabling our monitoring teams to react quickly and optimize for peak support execution.
Outsourcing NOC services to AXO can save you both time and money by ensuring that your business operations are always running smoothly. The in-house IT team being free from mundane tasks such as email processing leaves them available for more critical responsibilities ensuring a maximized return on investment.
Our multi-tier operational support structure enables managers to leverage the lower-cost first-level or Tier 1 team to perform routine activities, freeing up high-level technical teams to focus on more advanced support issues.