Applications / Integration / AutomationLess disconnected work.
Less disconnected work.
More connected business.
Build portals, business applications and integrations around your workflow, with security, deployment and ongoing ownership planned from the start.
Built around your environment.The business contextA practical answer
A practical answer
to everyday complexity.
When important work moves between spreadsheets, messages and isolated systems, people spend time reconciling information instead of acting on it. Custom software can provide a shared workflow where existing tools do not fit the requirement.
AXO starts with the users, decisions and information involved. We shape a practical first release, identify the integrations and agree review checkpoints so stakeholders can validate the important journeys before the whole system is complete.
Is this your starting point?
When this service fits.
Common reasons to start the discussion.
Approvals and customer requests are difficult to track end to end.
A legacy application no longer fits the process or integration needs.
What the scope can cover
The work behind the outcome.
A detailed starting point, shaped into a proposal for your environment.
Discovery & requirements
Map user roles, workflow stages, data, approval rules and exceptions. Agree the outcomes and acceptance criteria for the first release, keeping later enhancements visible without overloading the initial scope.
User experience & prototypes
Design navigation, forms and important journeys around the people doing the work. Use prototypes and stakeholder reviews to resolve process questions before implementation becomes expensive.
Web portals & business applications
Develop the approved functionality for customer, employee or operational workflows. Define roles, validations, reporting and the behaviour required when information is incomplete or a process fails.
APIs & system integration
Plan authenticated data exchange with the systems you already use. Confirm API availability, permissions, data ownership, limits, error handling and responsibility for third-party dependencies.
Security & deployment
Build authentication, authorisation, input validation and secret handling into the design. Scope environments, release approval, backup, logging and operational access before deployment.
Testing, handover & maintenance
Agree functional testing, user acceptance and release criteria. Document source-code ownership, deployment procedures, warranty boundaries, maintenance responsibilities and how future changes are estimated.
Solution, made visible
See how the pieces connect.
Explore the operating model and the decisions around it.
User journey
The application starts with user roles, the work they need to complete and the decisions the process must support.
Integration boundaries
The API layer controls data exchange with the database and external systems. Permissions and error handling belong in the design.
Operational ownership
Authentication, monitoring, backup, releases and maintenance need owners throughout the application lifecycle.
Tangible deliverables
Know what you should receive.
Documents, records and decisions that help your team operate afterwards.
Requirements & release scope
User roles, process maps, acceptance criteria and first-release priorities.
UX & architecture pack
User journeys, screen concepts, data flows and integration boundaries.
Test & release evidence
Test results, acceptance decisions, deployment and rollback arrangements.
Handover & support pack
Agreed source deliverables, documentation, operations responsibilities and enhancement backlog.
The delivery journeyFrom first conversation
From first conversation
to accountable ownership.
Discover
Understand users, decisions, workflow exceptions and integrations.
Design
Review the journeys, architecture and first-release scope.
Build & validate
Implement in reviewable stages and test with the business owners.
Launch & evolve
Deploy through an agreed release process and plan maintenance and enhancements.
A useful starting point
Look inside the deliverables.
Sample templates illustrate a reporting or handover structure. They contain no client data.
Project handover checklist
A sample guide to acceptance evidence, documentation, operations and outstanding actions.
Download PDFCompany profile
A concise introduction to AXO, our core services and delivery approach.
Download PDFBefore we beginYour questions.
Your questions.
Clear answers.
How do we avoid an oversized first release?
Start with the workflow and outcomes that matter most. Separate essential functions from later enhancements and use explicit acceptance criteria for the initial release.
Can the application connect to Microsoft 365 or other systems?
Integration depends on the target systems, available APIs, permissions and licensing. These dependencies are assessed before committing to the integration scope.
Who owns the source code?
Source-code ownership, third-party components and handover deliverables should be explicit in the development agreement.
What happens after go-live?
Define operational support, hosting, maintenance, security updates and the process for future enhancements. Development delivery and ongoing service are separate responsibilities.
Can we start with a prototype?
A focused discovery and prototype stage can help stakeholders validate the user journey and first-release scope before a larger implementation is approved.
Start with a conversation
Discuss your requirements ↗Let’s shape the right custom software approach.
Tell us about your environment, your priorities and the outcome you need.